Scott Abbott: The Head and Heart Framework for Building a Business That Runs Without You
EPISODE OVERVIEW
Duration: Approximately 35 minutes
Best For: Business owners who feel like they cannot step away without everything falling apart
Key Outcome: Learn how to integrate systems, AI, and human connection so your business operates smoothly while you reclaim time for health, family, and strategic thinking
THE BOTTOM LINE
You built your business to create freedom, but somewhere along the way it became a trap. Scott Abbott has spent 30 years helping business owners escape this exact prison. In this conversation, he reveals how the combination of a solid business operating system, practical AI integration, and deliberate human connection creates companies that thrive without constant owner intervention. The secret is not choosing between efficiency and humanity. It is fusing both. When you systemize the predictable and humanize the exceptional, you free up 80 percent of your time for visionary work, relationships, and actually living your life. This is not theory. This is what Scott has implemented across hundreds of companies, and it is exactly what trapped business owners need to hear right now.
WHY THIS EPISODE MATTERS TO YOU
You will learn how to spend 80 percent of your time on vision and strategy instead of firefighting daily operations
You will understand why AI alone will not save you but AI combined with proper systems and human leadership will transform everything
You will discover why the business owners who invest in their people will crush the competition in 2026 and beyond
If you keep running your business the old way, you will continue sacrificing your health, relationships, and sanity while competitors build self-running machines
KEY INSIGHTS YOU CAN IMPLEMENT TODAY
The 10-80-10 framework means 80 percent of your business should be systemized, freeing you to spend most of your time on the first 10 percent which is visionary work and the last 10 percent which is oversight and next steps
Do not confuse efficiency with effectiveness. The goal is not to automate humans out but to give your best people the freedom to be more human while AI handles the grunge work
Start every meeting with a human-centric check-in. This is not wasted time. It builds the trust and connection that prevents conflicts from destroying your team later
Choose one leadership development focus per quarter and make it a public commitment. Accountability transforms intention into action
The companies that will win are not choosing between AI and humans. They are integrating both with proper systems as the foundation
GOLDEN QUOTES WORTH REMEMBERING
"A coach without a coach is a liar." - Scott Abbott
"Systemize the predictable, humanize the exceptional." - Isidor Sharp, quoted by Scott Abbott
"Coaching isn't cuddling, coddling, or cajoling. It's calling you out and calling you up." - Scott Abbott
"The trigger is the teacher. Often we blame the mirror versus the reflection." - Scott Abbott
"Are you going to let it get the best of you, or are you going to do the best to get the best of it?" - Scott Abbott
QUICK NAVIGATION FOR BUSY LEADERS
00:00 - Introduction: Meeting the coach who helps trapped business owners escape their own companies
03:15 - Boss Up Moments: Why soft skills delivered through video, AI prompts, and journaling changes everything
08:42 - The Humanization of AI: Technology is great but humans make the difference
14:20 - The Milkshake Metaphor: When was the last time something tasted efficient?
18:35 - The 10-80-10 Framework: How to free 80 percent of your time for strategic work
23:10 - The Employment Shift: Fewer W2s, more specialists, but more humanity overall
28:45 - Coachable Leadership: Why discomfort is not disrespect
32:20 - Kindle Special Offer: Get Boss Up Moments for 99 cents and transform your leadership approach
GUEST SPOTLIGHT
Name: Scott Abbott
Bio: Scott Abbott is the founder, CEO, and managing member of BOS-UP, Straticos, and Phase4 Investments. With over 30 years of experience launching, operating, buying, and selling companies, he is an Ernst and Young Entrepreneur of the Year finalist, Inc. 5000 winner, Fast Company Executive Board Member, and bestselling author of BOS-UP, The Co+Factor, and Level-UP to Professional. Scott serves as an Entrepreneur in Residence at Indiana University Kelley School of Business and is passionate about helping team-centric organizations implement essential concepts, tools, and disciplines for exceptional leadership.
Connect with Scott:
Website: www.scottabbottabc.com
LinkedIn: https://www.linkedin.com/in/scottabbottabc
YouTube: https://youtube.com/@bos-upmoments
Instagram: https://www.instagram.com/scottabbottabc
YOUR NEXT ACTIONS
This Week: Pick one word from the Boss Up Moments table of contents that resonates with your current season. Journal on why it sparked you and what you will do about it.
This Month: Audit how you spend your time. Calculate what percentage goes to visionary work versus daily operations. If it is not close to the 10-80-10 split, identify one system that needs building.
This Quarter: Implement a structured human connection practice in your weekly team meetings. Start with a simple segue question that helps your team know each other beyond their job functions.
EPISODE RESOURCES
Boss Up Moments by Scott Abbott - Available on Amazon, Kindle version 99 cents from December 14-21
Boss Up by Scott Abbott - The foundational business operating system guidebook
BOS-UP YouTube Channel - Video moments for leadership development
ChatGPT or similar AI tool - For working through the journaling prompts in the book
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
READY TO ESCAPE THE TRAP?
Take the Freedom Score Quiz: https://scoreapp.atpbos.com/
Discover how trapped you are in your business and get your personalized roadmap to freedom in under 5 minutes.
Book a Free Strategy Session: https://www.atpbos.com/contact
Let's discuss how to build a business that works WITHOUT you.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CONNECT WITH YOUR HOST, ROY CASTLEMAN
Roy is the founder of All The Power Limited and creator of Elevate360, a business coaching system for entrepreneurs ready to scale without burnout. As a certified Wim Hof Method Instructor and the UK's first certified BOS UP coach, Roy combines AI automation, wellness practices, and business operating systems to help trapped entrepreneurs reclaim their freedom.
Website: www.atpbos.com
LinkedIn: https://www.linkedin.com/in/roycastleman/
YouTube: https://www.youtube.com/@allthepowerltd
Transcript
So today I'm joined again by Scott Abbott. Scott is
2
:my coach, my mentor. He is the owner of Boss
3
:Up. I've had a just over a year long journey
4
:now with Scott. I think we're, I think we passed.
5
:So happy anniversary, Roy. I think it might have been
6
:about a month or two ago, but we're. Busy and
7
:it feels like 10 years, right? It feels like I've
8
:known you forever. I think we really align very well
9
:and I look up to Scott and his various enterprises
10
:and Scott is joining us today to talk about a
11
:number of different things, primarily about his journey into or
12
:continued journey into being an author. And Scott's been an
13
:author before, he's a best selling author of a number
14
:of books and basically at the moment he's just released
15
:previously released Boss up and Boss up is the, the
16
:structure and the nuts and bolts of our coaching system.
17
:And now he's releasing Boss up moments. And I love
18
:this because Boss up moments is, it's bringing the human
19
:in. And as we go into this era, 2026 is
20
:all about how can you keep your human alive while
21
:your AI does the grunge. Scott, over to you. Thank
22
:you, Roy. And again, happy anniversary, birthday, what have you.
23
:It's been awesome and feeling is mutual. A coach without
24
:a coach is a liar. And I consider you to
25
:be my coach too. And so metal sharpens metal. So
26
:thank you for the support, the allyship, the fellowship and
27
:really your head and heart, the way you approach your
28
:work, the way you work with your clients and the
29
:solution you deliver. Because as we was talking as cliche
30
:it sounds before we got on Mike, at the end
31
:of the day, Bossup has books and resources and materials
32
:and programs and we've got a beautiful platform where our
33
:coaches have community and the assets. But really the coaches
34
:are what make Boss Up a solution. And because people
35
:don't take typically want to buy products or a service
36
:per se, they want to buy a solution. But you
37
:can't deliver a solution without some type of a tangible
38
:programmatic call. What you will asset product, service. So without
39
:you and all the other coaches around the world, we
40
:wouldn't be here. So first and foremost, thank you to
41
:that. And then second, yeah, pretty excited about the launch
42
:of Boss Up Moments. I think I've said this before
43
:and you said it Boss up, the first book. And
44
:just to make sure everybody can get a visual here,
45
:if this is the engineering, this is the energy, this
46
:is the structure, the roadmap, the framework, the template for
47
:startup small mid market, frankly, anybody but Typically that's where
48
:we hang out for them to help them to learn
49
:what we call the essential concepts, tools and disciplines to
50
:build, run and scale leveraging a tailored business operating system,
51
:the practical, intelligent use of AI and coaching. And as
52
:you're credit, not just because they hire a coach like
53
:you and the others, it's because they choose also to
54
:think of themselves and nurture and mentor their people like
55
:a coach. Right? That's how you transform and grow and
56
:keep challenging yourself to get out of your own damn
57
:way. So this is more of the again, the engineering,
58
:the mechanics, the chassis, if you will, like in a
59
:car, the foundation to a home. And now boss up
60
:moments came out. And as we believe, this is literally
61
:of the most modern, inclusive, fun, flexible ways to learn.
62
:Call it what you will, the soft skills. And we
63
:do that through really four key tenants. One, there's a
64
:QR code that connects into an actual video on YouTube,
65
:our Boss Up Moments YouTube channel. Two, then we have
66
:basically the explanation of the moment along with three impactful
67
:gems. So you get these Soundbite bumper sticker shots of
68
:nutrients and protein and then really cool. Fourth is the
69
:prompts. Five, five prompts that you can use for journaling.
70
:You can use it in one on one coaching. You
71
:could use it for your weekly team meetings as a
72
:break. And last but not least, you can actually tuck
73
:it into AI and you can belly up with your
74
:AI partner and use it to critically think and discern
75
:and figure it out. So together. Man, this is kind
76
:of like head and heart and systems and soul. So
77
:yeah, we're pretty passionate about it out of the block.
78
:In fact, I think we're doing a 90 day virtual
79
:book tour. We got some actual fun things that are
80
:in person. So it's been a journey and as I
81
:always like to say, the destination is the journey. So
82
:it's been a wonderful addition compliment to boss up our
83
:guidebooks, our materials. And what's cool is with boss up
84
:moments you don't actually have to be on the boss
85
:up quote unquote system. That's why we're actually working with
86
:colleges and not for profits. We've got a philanthropic side
87
:that we're just trying to help with leadership and under
88
:resourced communities. And so that's, that's fun too is that
89
:you get this business and life element. So thanks for
90
:asking and thanks for letting me share all of that
91
:with you and the listeners. Amazing. I think one of
92
:the things that I want to really talk about as
93
:we go into this new era is there's this conception
94
:or misconception that AI can do everything for me, right?
95
:Yeah. We went, we've gone through a stage of AI
96
:being oh, this is my next 100%. It can do
97
:everything. And then it's coming down and down and we're
98
:going to be craving the human connection more and more.
99
:The human connection is so important and AI can't bring
100
:experiences, it can bring you examples and can bring you
101
:these type of discussion points, but actually having someone sit
102
:there in the room and feel the energy in the
103
:room and feel, see the responses of what people's faces
104
:are doing and understand that variance and that's something so
105
:uniquely human to bring to your soft skills and bringing
106
:to, to that understanding and actually being able to sit
107
:there, you know, challenge a model, really challenging the business
108
:owner sitting there being a little bit of an idiot
109
:and his team are just sitting there a little bit
110
:scared of him. And you're picking on this, picking this
111
:up. Now being able to do that's really what we're
112
:talking about here, right? We're talking about skills, we're talking
113
:about understanding that. What's your take on that? Maybe we
114
:can. Yes and yes. And again, sorry for being demonstrative
115
:here, but I think it helps. To your point, not
116
:only you correct and you are the purpose, the cause,
117
:the passion, the why for humanization to AI, but what
118
:we did is exactly that. So I was just in,
119
:in an all day session a couple of days ago
120
:down In Louisville and 10 person team, they all had
121
:the book and we took about a half hour just
122
:to show them how this becomes their L and D
123
:learning and development hymnal for lack of better terminology. And
124
:to your point, like one of the, to use your
125
:term, here's one of my favorites is humanization, right? So
126
:humanization is right, technology is great, AI is cool when
127
:used appropriately. But humans and being the best humans we
128
:could be. And so there's the quick little video, there's
129
:a quick summary, there's the gems. But what we did,
130
:which is really neat, we went to the prompts and
131
:I said, hey gang, let me show you how you
132
:do this in life. So they read it, they wrote
133
:a couple of ideas, then I had everybody, me and
134
:my, my personal AIs vector, right? So I basically tailored
135
:chat GBT in a way that's been mine now for
136
:about a year. But we did it interactive. Roy, right?
137
:So it was, you've heard the cliche, teach you to
138
:fish, give you a fish. So in this room for
139
:30 minutes, we did this and people are just like,
140
:I hate to say at the front of the book
141
:says, these pages are magic. Wait a minute, there's video,
142
:there's AI, there's pen and paper, there's humans. We're challenging,
143
:we're talking. It's like this glorious feast of all of
144
:the above. And it was amazing, man. I'm just being
145
:very sincere. Light bulbs, like in the cartoons, man, people's
146
:light bulbs are going out over their head and they're
147
:going, this is powerful. And I said, if there's anything
148
:you're going to take away from this is what us.
149
:You've got this, you've got your pen, you got your
150
:AI, you've got us. Imagine when you tuck this in
151
:and make this a rhythmic, fun but rigorous element to
152
:your business work in life. I'm like, guys, you're not
153
:only building, running a great company, but you're literally getting
154
:an MBA for what, 25 book and 15 bucks for
155
:the enterprise version of AI. And, and you follow me,
156
:man, And I'm not kidding, obviously I'm pretty passionate about
157
:what we're doing, but trust me, be my own worst
158
:critic and my biggest, hardest coach on myself, but I've
159
:done probably about two dozen of these type of meetings
160
:before and after the book's been launched into the world.
161
:It's all the same. That's why we put this at
162
:the end magic. And they're like video AI talking, learning.
163
:And then we get up and we get out and
164
:now they tuck this into their life and they say
165
:it takes about 35 to 40 days to start or
166
:stop. You know, something that's a bit like a habit,
167
:right? Then there's a second level. It takes about 90
168
:days. That's why we have these things called rocks. But
169
:the third is six, eight, 10 months because it's really
170
:embedded. But I can tell you I challenge them to
171
:say, hey, this is one of those 30, 40 day
172
:initiatives. And once a week, preferably journaling, do what we
173
:just did. And because a lot of people don't know
174
:where to start. And so that's why we've got the
175
:40 moments and said, hey, this is an inspiration. We've
176
:got everything from conflict to boundaries, relationships, culture, leadership, management.
177
:And it's just, it's kind of like a starter kit.
178
:But the beauty was, Roy, if you could have seen
179
:the vibe of AI, technology, systems, humans.
180
:And again, the biggest thing at the end of the
181
:day is there's John and Susie and Paul and Frank,
182
:not chatgpt you with me. It was really Cool. And
183
:that's where back to AI. And I know your passion
184
:in your heart's the same place. We own, don't own
185
:us. And the humanization of the strategy, the tactics, the
186
:incorporation of good AI, practical, intelligent AI and then again
187
:the respect that we're running, building a business. But really
188
:the thing that everybody saw and felt was humans. Yeah.
189
:I. Part of the things that I do is I
190
:encourage people to talk about themselves. So in the meeting
191
:process, we have the segue. And so often I'll go
192
:into the Segways, I said, listen, guys, just connect with
193
:your humans again. And an example is I would say,
194
:just find an advert from. So everyone would have a
195
:personal thing that they'd bring in to the segue and
196
:find an advert from your childhood. Yeah. And just bring
197
:that the next time. Maybe you can find one Google
198
:or something. Yeah. Or you can just remember about it
199
:and you sit there with 10 people in the room
200
:and that each give their advert and everybody else would
201
:just be connect. Oh, yeah, I remember the Milky Kid,
202
:Milky Way Kid. And I remember this and I remember
203
:that. And suddenly it just gives you this connection, right?
204
:It does. And I love the idea, by the way.
205
:I'm a leverager and a recycler, so I'm going to
206
:leverage that idea. We love the Segway. We love the.
207
:The start of every meeting, be it weekly meeting, quarterly
208
:annuals, what your, where you've been, personal, professional highlights, but
209
:to your point, and what was cool as a strategy.
210
:And this happened the other day at the start of
211
:the book. We have these table of moments and I'm
212
:gonna, I'm gonna piggyback off of that. It felt like
213
:people weren't able to come up with their own adverts.
214
:And so I said, hey, we just had a nice
215
:meeting. We went over pretty intense stuff. Given your situation,
216
:given your season, given your function, given your roles, responsibilities,
217
:accountabilities and life. Choose One of these 40 words that
218
:sparks you, that resonates with you. To your point, I
219
:don't want to do all the talking all the time,
220
:but I want you to do three things. I want
221
:you to choose one, then I'm going to go around
222
:the room and ask you to explain why you chose
223
:that word. Why did you choose courage or gratitude or
224
:boundaries? What was it that sparked you? Which they did,
225
:which was brilliant. And then I said, now flip to
226
:that page and you're going to now do this public
227
:commitment to everybody that you're now going to take this
228
:moment, this Word this reason and you're going to make
229
:something real of it. And so literally, I put them
230
:all on the record. Right. I call it a personal
231
:commitment device. And they now have agreed that this is
232
:going to be their rock for the quarter. Right. They
233
:don't have to go read a bunch of other books
234
:and watch a bunch of movies. You follow me? So,
235
:to your credit, yeah, we all know this as coaches,
236
:that as much as there's a lot of people can
237
:walk in a room and look at a whiteboard, say,
238
:let's design, think, let's figure out what to do for
239
:transformation and rocks and goals. It's true, about 62% of
240
:humanity can't start with a blank sheet of paper. They
241
:need something to latch onto, then they can get better.
242
:But let's be honest, we're blessed. And a lot of
243
:people don't have the same backgrounds and training and learning
244
:that we do. So you got to give them an
245
:asset, something to hold on to to move them forward.
246
:So I love your idea about an advert. And the
247
:net of this is. And you and I both know
248
:this, there's no excuse not to be able to start
249
:with a personal human centric update in any meeting I
250
:call rubbish. In fact, rubbish. Whatever you want to say,
251
:but that's just wrong. That just means you're being lazy,
252
:you're being mediocre, but you got to commit to, hey,
253
:I'm going to talk about something of relevance to me.
254
:I'm going to humanize it. We're going to get to
255
:know each other and yeah, we're also going to talk
256
:business and deal with issues and P. Ls and all
257
:that other kind of stuff. And this concept of structure
258
:of systems, of the foundational groundwork of what we do,
259
:right. The business operating system is something that's not available
260
:to so many people. People because firstly, they don't know
261
:it's there. What do you know, what you don't know,
262
:you don't know, right? They don't know it's there. Yeah.
263
:I had no idea that by implementing 2017, I implemented
264
:a business operating system. When I implemented, my life changed.
265
:As a business owner, my life changed, my relationships changed,
266
:my time changed, everything changed. And that's why I'm passionate
267
:about bringing this out here. And yeah, in so much.
268
:There's so much clarity for me now as we go
269
:through the next period, the next year, the next two
270
:years, these systems that we can. Information is now free,
271
:solely free. You can sit there with AI, with a
272
:thousand experts in the room with you all day long.
273
:And the tendency is going to be, okay, I'll just
274
:do AI with it. Right. So these systems, these structures,
275
:the sops in your company, all these things. Things as
276
:you go through the process of really automating everything you
277
:don't need to do, that's grunge work. That's going to
278
:give us the opportunity to humanize more. And we have
279
:to learn how to be humans again in this situation.
280
:Yeah. And I know that's strange to say it. We've
281
:forgotten that the dreaded Covid that separated us and kept
282
:us apart. And we've really forgotten this. We're there as
283
:a team. And if your company is going to grow,
284
:you have to be a team. You have to. Everybody
285
:has to be on the same page. You have to
286
:be moving towards that vision or run in the same
287
:direction. So what's your take on that? Yeah, that's as
288
:no brainer as it sounds. It's actually a brainer. Right.
289
:We want efficiency, we want effectiveness, we want systems that
290
:help us to be lean and to be productive. On
291
:the other hand, it always reminds me of a. There's
292
:a burger joint here in town that was famous for
293
:its milkshakes. And they had a commercial, it started with
294
:basically a dig on the big franchise burger guys that
295
:make shakes. And it literally shows an assembly line of
296
:milkshakes being made. And the voiceover says, we
297
:agree their way is more efficient. And then they basically
298
:show the camera making somebody making a beautiful milkshake, right?
299
:The ice cream and the scoops, the milk, the blender,
300
:pouring it out, whipped cream, a cherry, sprinkles a straw.
301
:And she looks at the camera, these three great looking
302
:milkshakes. And she goes, but when was the last time
303
:you had a milkshake? And said, and that tastes efficient.
304
:So the beauty about AI to your point, almost everything's
305
:free now. You can download it from the Internet. What's
306
:not us humans. And so I think to your credit,
307
:and again to even my point, I said earlier about
308
:that meeting, there are a lot of people going to
309
:roll their eyes and saying, why are we spending 30
310
:minutes talking about human stuff and getting to know each
311
:other? We. Well, in the moments in Bossup, we call
312
:it the 1080, 10 and that's that for the, for
313
:most business owners, if you have good systems, good structure,
314
:you believe in what we believe in the nine core
315
:competencies and you spend the right time to. To architect,
316
:build, engineer and run, that should free the owner up
317
:to spend most of their time 80% on the first
318
:10%, which is the visionary stuff, the in market diagnostics,
319
:finding and winning and staying true to their clients and
320
:their employees. And then the last 10%, which is the.
321
:Thank you. What next? What now? How am I staying
322
:on top of things? Right, because the middle 80 is
323
:systemized and that's what you trust and trust your management
324
:team to do. So here's my point. If that happens
325
:for about a year, which is part of our solution,
326
:then the leaders are the same way. Now the leaders
327
:should have 25 to 30% of their time. What to
328
:plan, to think, to dialogue, to discern, to debate, to,
329
:to challenge and confront and hug and kick and do
330
:all these things. You follow me, man? And that's back
331
:to AI, back to good AI, good systems and proper
332
:coaching. Instead of this traditional eye roll that I've had
333
:for decades in coaching and consulting, you're going to say
334
:but this is part of your job. And it's amazing.
335
:Those moments, that's where sparks of genius can come out.
336
:That's where you can realize, hey, I shouldn't be doing
337
:this or we should be doing that. You follow me?
338
:So yeah, the automation, the, the efficiency, the effectiveness of
339
:both good systems, but now harmonize with AI and
340
:humans who know how to self coach. And so here's
341
:the dark side. I don't know what dark side, but
342
:here is the reality to all this. So let's just
343
:run and say we're right. Let's give ourselves the benefit
344
:of the doubt and say this is true by the
345
:way. It is. People are just catching on. So what's
346
:this mean? Yeah, what it means is the definition of
347
:workforce and employment. And you know, historically that company may
348
:have needed 20 people, now they only need 10. Yeah,
349
:that's a reality. And so the good news though is
350
:I do believe that through that you're going to have
351
:more companies. You're going to have actually a silver lining
352
:to the change in employment and the definition of employment.
353
:But counterintuitive as it sounds, I actually think the human
354
:side's going to get better. I do. Because smart, well
355
:run companies are now realizing that, thanks AI, good systems
356
:and automation. That part is self running with proper
357
:guidance and oversight and governance. And the humans then are
358
:now what? Doing what? Being more human. And to that
359
:point, as we go through 2026, there's going to be
360
:a real split between companies. Oh yeah. Even if we
361
:just take those. You mean those that are doing and
362
:getting and growing and those that aren't. I think that
363
:even subbing it down further than that. So let's just
364
:say we talk about the AI piece, right? Just AI.
365
:Yeah. And people are diving into AI and they're just
366
:going full tilt. And part of what I have to
367
:do a lot is get them to get their systems
368
:right. Because you can't systemize something, you can't automate something.
369
:You can't do any of that until such time as
370
:step by step what to do. Now you're going to
371
:have this piece of. Actually I'm just able to do
372
:so much with this. I don't need people. And that's
373
:going to be the single biggest failure. Certain set of
374
:people and they're going to come out and they're going
375
:to leave the human out instead of just saying, you
376
:guys, Mary, she did this really well, but she would
377
:spend 30 or 50 of her time doing this grunge
378
:work. Let's get Mary to be more human. Let's give
379
:her the ability to really. Let's give her a six
380
:hour day. We're making 10 times. So let's give her
381
:a six hour day and let her live her life,
382
:the life she loves. Those companies that invest in their
383
:humans and the communication and the team, those are the
384
:ones that are going to. That's how you. This is
385
:the new way to my mind, the new way to
386
:stand out. Amen. And then Isidor Sharp, the founder of
387
:Four Seasons and I've been using this quote, you've heard
388
:it a lot too, right? It's embedded in our session
389
:work and our solution. But the quote is systemize the
390
:predictable the humanize the exceptional. And this was pre AI
391
:and if I may, this was pre boss up. And
392
:when was the last time you've been to a crummy
393
:Four Seasons? And you're absolutely correct. Now again, here's a
394
:reality. That company 10 years ago had 15 people employed
395
:in what we call W2S. Now maybe it's only five
396
:or seven on W2S. It could be a couple on
397
:10, 99 fractional gig economy people that come in and
398
:are specialists in their area but they're not a traditional
399
:employment. So there's change afoot. Yeah. And that's where again,
400
:you and I are both activists on this one in
401
:a good way, are passionate about, hey, the two priorities
402
:I think we all have is keep momentum and drive
403
:progress. Don't over neither a cynic nor an optimist be
404
:find that groove and but yeah, man, if your head's
405
:in the sand or your head's in the clouds, either
406
:or with AI, it's not in the right place. It's
407
:got to be central. It's got to be positively pragmatic.
408
:But, yeah, if you're not looking at 20, 26, as
409
:we said here in December, and you look at the
410
:next 18 to 24 months, I look at 27, 28,
411
:and yeah, it's going to be a big change. And
412
:so the question is, are you going to let it
413
:get the best of you or are you going to
414
:do the best to get the best of it? 100%.
415
:100%. So I want to wrap up in a bit,
416
:but I want you to go and pick your three
417
:favorite moments and maybe just read out some of those.
418
:That would be greatly appreciated. It's funny because we all
419
:have seasons, we all have dates, we all have times.
420
:And I had a lot of. You helped me. I've
421
:had a lot of people help me on this. Shout
422
:out to Shakir and our design team. You've seen it.
423
:There's so much help and assistance I had. But I
424
:can't lie, what I do love is what you just
425
:said. And you know the book, this is called Catalyst
426
:Volume one, which does have very specific connective tissue to
427
:boss up. And then the volume two is coming out
428
:late Q1, and it's called Advantage. And it's really that,
429
:that the accoutrements, just that next level of awareness and
430
:fun titles like Namaste and Yet. And just the fact
431
:I love Volume two, I just, I'm almost done writing
432
:it. We're going to go into design, but. But the
433
:whole idea here, and I know it's going to sound
434
:almost cliche, but these are like my kids. I love
435
:them all. And what's funny is I've noticed the trend
436
:that older people really like, like the first moments around
437
:architect, builder, custodian, the concept of how to lead and
438
:be the right type of leader and business owner. Right.
439
:But I got to tell you, with some of the
440
:dynamics of today. And as I said, I called the
441
:other night after a board meeting, I gave everybody the
442
:book. What's an author who doesn't give a book for
443
:a Christmas present to the fellow board members? And I
444
:just said, hey, everybody, choose a word. Choose a word
445
:that resonates with you. Given the season of your life,
446
:your roles, accountabilities, responsibilities. Just look at this for about
447
:a minute and choose a word. And they did. And
448
:I said, before you go to the explanation, just give
449
:us a thought in terms of why that sparked you,
450
:what's going on right and so one of the guys,
451
:the chairman of the board, said his one was coachable.
452
:And he's just Scott, because I'm his coach, too, he
453
:says, I'm probably not the best client coaching, right? I
454
:can be a little stubborn. I know I need it.
455
:I want it. You lead horse to water, make a
456
:drink. And I said, great. Now turn the page. And
457
:I said, read the first opening paragraph and I'll just
458
:show you what happened right now. So he goes out
459
:to it. It's page here. And he reads it. I
460
:said, now remember what you said. Back to the magic.
461
:I go, yeah. He reads it. Coachable coaching isn't cuddling,
462
:coddling, or cajoling. It's calling you out and calling you
463
:up. We coach and we get coached not to be
464
:harsh or harmful, but to be honest and helpful. Not
465
:to shame, but to sharpen, not to tear down, but
466
:to build up. And the best coaching doesn't just improve
467
:your overall performance. It also transforms your character. And he
468
:not only sat with us for the moment, again, he's
469
:got his own team that he I've helped coach. He
470
:goes, that's it. In summary, I said, now turn the
471
:page. He goes, okay. And said, if you want, you
472
:can click on the QR code and watch the video.
473
:But I said, go over to the gems and just
474
:read the three out. Okay, Here are the three gems
475
:of correlate. Coachable. Don't confuse discomfort with disrespect. Ooh, sometimes
476
:I feel disrespected when I know actually you're pouring into
477
:me, but I don't know if I like it. I
478
:get it. Second is the trigger is the teacher. Ooh,
479
:that one's another one. Often we blame the mirror versus
480
:the reflection. The third is focus on the breakthroughs, not
481
:the backlash. And I'm just telling you, everybody, the room's
482
:kind of going, whoo. And I said, and last, but
483
:least, because we don't have time, this is your homework.
484
:You've got prompts here. Back to AI tuck it in,
485
:leverage it, have fun with it. And you decide if
486
:this is something you want to share with your team,
487
:if you want to keep it private and you're just
488
:doing Sunday journaling, or are you going to bring it
489
:into a weekly team meeting? So I love coachable. And
490
:really, the thing that I tried to do here was
491
:have some degree of sequencing. So again, the moments start
492
:with a lot more connective tissue to leadership management. And
493
:at the end, I get more into gratitude and courage.
494
:And we know this, Roy, especially with the world today,
495
:some of the dynamics of the humans and the finger
496
:pointing, the divisiveness, politics, socioeconomics, right. I would
497
:say the EQ to IQ to ego ratio is where
498
:we're not harmonized. And my actual favorite one in there
499
:that I won't read are two. One is relationships, where
500
:I'm just trying to coach people up to what is
501
:the strategic, tactical and the reality of a good relationship.
502
:That's why so many relationships fail is because they just
503
:don't understand the science, the art, the mechanics, the logistics
504
:and the what we call agreement based commitments. You follow
505
:me? So I think relationships is a big one for
506
:today. And then corollary to that is boundaries. Because
507
:this is where people just think, hey, we're holding hands
508
:and singing Kumbaya. And that goes for about four months.
509
:And the next thing you know, you have a conflict,
510
:you're confronted with something, something goes bump in the night
511
:and you now lose that luster and that love, be
512
:it in life and work, in family and homes. Why?
513
:Because you didn't have agreed to boundaries. That said, hey,
514
:when my RPM goes above 7 in my human
515
:heart and head and I get frustrated with my spouse
516
:or my colleagues or my employees, time out and use
517
:that trigger as a way of saying what's going on?
518
:Is it me? Is it this? And bring more of
519
:the science in versus the hard end, right? Because that's
520
:where it gets complicated. And this is where I just
521
:go back to our work, man. Why I think we
522
:love it. The art, the science, the strategy, the mechanics,
523
:the purpose, the cause. And frankly, I think that's been
524
:over the years in colleges and schools and even in
525
:consulting, it's been very segmentized and I love compartmentalization, don't
526
:get me wrong. But thanks to AI and thanks to
527
:now solutions like this, we can integrate. And
528
:the word inclusive, right? We can now have. And it's
529
:okay. Back when I started business 40 years ago, right,
530
:let's be honest, you had to be macho and corporate
531
:is corporate and don't worry about this. And it was
532
:jerky, it just was. And then I think we overwent
533
:the dot com era and we pandered and patronized and
534
:everything had to be about culture and cool and hip
535
:and taste and style and design. And I do think
536
:again, as much as we've got some funky things going
537
:on in the world, right, I think 95% of humans
538
:want to be good. They don't want to argue, they
539
:don't want to be extremist on left or right. They
540
:just, they want to live life and grow and provide.
541
:And so I think we're at a good era, man,
542
:is my point where I think this is all coming
543
:together, where we can be in business, work and life
544
:with head and heart, purpose and profit, systems and soul.
545
:It's just that most people don't know how to get
546
:from here to there. And yeah, thanks for asking on
547
:the moments and that's the whole idea here, is to
548
:fuse the hard stuff with the soft stuff and then
549
:for business owners and leaders to not only appreciate it
550
:put, but to respect it and make sure that it's
551
:literally embedded into the very again systemization or
552
:way that you build, run and scale. Because I do
553
:think this is where the z generations, the 20s are
554
:coming in. I often joke the millennials are the ones
555
:that messed everything up. He says with a joke as
556
:a Gen Xer. But I think that's the, you know,
557
:you've heard the cliche, is the glass half empty or
558
:half full? I think it's both. And I think it
559
:starts with this conversation you and I are having as
560
:and to your credit, right? All the things you do
561
:with health and well being, from ice baths to breathing.
562
:I love your world, man. You know it. And we're
563
:brothers by a different mother on that one. And I
564
:think it's not just because we believe it, because we
565
:do it, but I do think it's proven right now
566
:that's where ideally most business owners, leaders and companies want
567
:to be. Is this end both head and heart, purpose
568
:and profit. Right? You with me? And that's again, back
569
:to AI that can help us too, and guidebooks and
570
:the right systems and solutions. Because again, most people are
571
:focused on their world today and they don't know where
572
:to go, how to get there. And that's what good
573
:people like you are here for. So thanks for asking.
574
:Okay, thank you very much for all those kind words.
575
:I think now we want to just what does the
576
:next couple of months look like? I know you're releasing
577
:Boss up moments on Kindle. There's going to be a
578
:real good special offer on that and we'll put this
579
:together. I'll make sure the syntax down below and I
580
:encourage everyone to go and get that. But just tell
581
:us about the next few. I don't know when you're
582
:planning to have this out, but yes, the Boss up
583
:moments on Amazon, everything's been going phenomenal. New book, best
584
:release, new release, bestseller on Amazon on all criteria. But
585
:yes, from December 14th through the 21st, I believe this
586
:is global. I don't know what the conversion rate is
587
:and dinero and American. But the Kindle version, which I
588
:love, but I don't love it as much as the
589
:regular version, this is like 26 bucks on Amazon but
590
:the Kindle is going to be 99 cents. And so
591
:this is where I go, hey, sorry to over think
592
:this. Everybody should get have a Kindle in their pocket,
593
:right? Or on their iPhone they get a laptop, they
594
:can actually have the device. So for $0.99 I'm hoping
595
:it's in schools at homes and boardrooms and classrooms. So
596
:yeah, from December 14th to the 21st on Amazon for
597
:Kindle 99 cents. And I know it's going to sound
598
:silly, but the book itself is great and it could
599
:be for colleges, for business people, for owners. Again,
600
:boss up the solution. You know this, right? The engineering,
601
:the way leadership teams and owners do that work, that's
602
:kind of a defined market, right? A couple hundred thousand
603
:and that one out there, the owners leaders, maybe a
604
:million or two. But for boss up moments, we're talking
605
:hundreds of millions of humans that could just get the
606
:next level on self awareness and confidence and just that
607
:elder next goodness that they could bring in terms of
608
:their skills, their skill set. So yeah, pretty passionate about
609
:this. And so we're on this, this journey and ideally
610
:others are going to see and think the same thing
611
:that we've talked about today. Amazing. Thank you very much
612
:for joining me, Scott. And thanks Roy. Pretty quickly. Yeah,
613
:it's, I'm looking forward to the journey going forward, man.
614
:Yeah, no, it's been great. Again, I thank you so
615
:much for your leadership, your passion, your commitment. As we
616
:joked about Spider man being behind you. Right. I do
617
:honestly feel like we're the not superheroes. Right. Way more
618
:humble than that. But hopefully thanks to you and the
619
:others, right. You're helping people get to the next level.
620
:And so I, I just thank you so much for
621
:that and happy holidays, safe travels to and fro. I
622
:know you're on the road quite a bit, but keep
623
:doing all the great work you're doing. Roy. Thank you.
624
:Thanks Scott. Cheers.